Coach Consult is a Management Consulting, Training and Coaching Company based in Nairobi, Kenya that provides Strategy Consulting, Balanced Scorecard Training and Executive Coaching services. We are an Affiliate of the Balanced Scorecard Institute, (a member of Strategy Management Group, USA) for East Africa and the leading provider of balanced scorecard training and consulting services in the East Africa region.
Our Mission
To equip leaders with coaching, strategic tools, and performance solutions that unlock potential, strengthen leadership, and drive sustainable impact.
Our Vision
A world where leaders think boldly, act strategically, and lead with purpose to transform lives and institutions for sustainable impact.
Our Values
We lead with honesty and uphold the highest ethical standards.
We hold ourselves to high standards while creating a culture of trust and mutual respect.
We treat every client, colleague, and partner with dignity, empathy, and professionalism.
We co-create with our clients — building relationships grounded in trust, transparency, and shared success.
We work with people and organisations to make a profound and positive change by focusing on strategic leadership.
We believe in the power of working together and consider the needs of each of our clients as we collaborate to design and execute strategy. Using the award-winning Balanced Scorecard Nine Steps to Success framework, we help our clients to develop an actionable inspiring vision that can be translated into a clear strategy, which can be implemented to deliver measurable results. We assist our clients in cascading strategy across all levels of the organisation to create alignment and develop and sustain a high-performance culture.
The Team
Angela Wainaina
Founder & Executive Coach
Isabel Ngugi
Leadership Coach
Samuel Mariga
Team & Leadership Coach
FAQ's
Frequently Asked Questions
We help organizations turn strategy into measurable results. This happens through three connected services: certification training (Balanced Scorecard, KPI, and Strategy & Execution), executive and leadership coaching, and strategy and performance management consulting. Some clients come to us for a single certification cohort and others engage us to design and embed a full performance management system across their organization.
Our clients include CEOs, strategy leaders, HR and L&D heads, and senior managers —across the public sector, private sector, NGOs, and growth-stage companies .The common thread isn’t industry; it is the moment. Clients engage us when strategy isn’t translating into execution, when KPIs aren’t driving the right behaviour or when leaders need to grow into a bigger role.
Yes. Our Balanced Scorecard, KPI, and Strategy & Execution certifications are delivered under the Balanced Scorecard Institute. On completion, participants receive a globally recognised credential. We’re happy to share the full details on a discovery call.
Think of them as three lenses on the same problem. Balanced Scorecard certification teaches you to design a strategy management system that links vision to operations across financial, customer, process, and learning perspectives. KPI certification goes deeper on measurement and how to design, cascade, and track indicators that actually change behaviour. Strategy & Execution certification is the broader discipline: how to build a strategy, communicate it, and run the operating rhythms that make it stick.
Coaching is a structured, confidential relationship — usually six to twelve sessions over three to six months. We start with a chemistry call to make sure there’s a fit, then a discovery phase (often including a 360 assessment or stakeholder interviews), then regular sessions focused on the leader’s real challenges. Unlike training, coaching is one-to-one and built around your specific context, goals, and blind spots.
It depends on where you are. A typical engagement might include: a strategy diagnostic, facilitated leadership workshops to clarify direction, designing your strategy map and scorecard, building the strategy and cascading it through the organization and embedding the operating rhythms (strategy reviews, performance dialogues) that keep it alive. Engagements range from a focused 8-week sprint to a multi-quarter partnership. We scope every engagement specifically no two are identical.
Pricing depends on the service. Public certification cohorts have a fixed per-participant fee.
In-house programs and consulting engagements are scoped to the work.We provide a detailed
proposal after a discovery conversation. Coaching is priced per package (typically 6
sessions). We are transparent about pricing on the call and never quote until we understand
what you actually need.
The honest answer: results depend on what you bring to the work. Our clients consistently report outcomes like clearer strategic direction, KPIs that finally drive the right behaviour, leadership teams that have hard conversations they used to avoid, and execution rhythms that survive beyond the engagement. We are happy to share specific case studies on a call including ones where the work was hard and what we learned.The honest answer: results depend on what you bring to the work. Our clients consistently report outcomes like clearer strategic direction, KPIs that finally drive the right behaviour, leadership teams that have hard conversations they used to avoid, and execution rhythms that survive beyond the engagement. We are happy to share specific case studies on a call including ones where the work was hard and what we learned.
Yes. Coaching conversations are strictly confidential between coach and coachee. We do notshare content with sponsors or HR without explicit agreement on what gets reported (typically themes and progress, not specifics). For consulting engagements, we operate under formal NDAs. We also adhere to International Coaching Federation ethics standards on confidentiality and conflict of interest.
Certification graduates join our alumni network and access to community forums. We also offer optional retainer arrangements for organizations that want ongoing access for follow-up questions or refresher sessions.
The first step is a free discovery call (about 30 minutes ) where we listen to your situation and recommend a path forward. There is no pressure to commit. Sometimes the right answer is a single coaching package, a group session, a full consulting engagement or a referral elsewhere. You can email us at info@coachconsult.co.ke