Isabel Ndunge Ngugi
Change Management Advisor, Leadership Development Expert, Leadership Coach and Human Resource Practitioner
A Certified Change Management practitioner with practical experience overseeing the people side of change initiatives to enable organisations realise the expected benefits and improvements to key organisational change projects.
Coupled with a strong Human Resources background, provides leadership development advisory services to clients, strategic business advisory services and hands-on implementation of people management solutions, towards achieving organisational effectiveness.
Leadership Coach, skilled in helping senior management individuals realise and achieve their potential.
Other areas of experience include HR strategy development and implementation, organisational restructuring, capacity strengthening, performance management, Executive Recruitment and HR business process optimisation.
Gatsby Africa (March 2025 to date)
People Director
Currently providing leadership to the organisation’s People and Culture function.
Ariki Consulting Ltd. (January 2021 to date)
Director and Lead Consultant
Lead Consultant in providing services to clients in the areas of Organisation Development, Change Management, Human Resources, Leadership, and Career Coaching as well as Executive Recruitment engagements.
DevLinks Consulting (2022 to 2024)
Associate Leadership Development Consultant
Delivering leadership development programmes to executive and leadership teams of client organisations. Areas covered include Driving Change for Leaders, Communicating with Impact, Adaptive Leadership.
Cedar Africa Group (2021 to 2024)
Associate HR Change Management Consultant
Led some of Cedar’s Change Management, HR Strategic Leadership, and Coaching assignments.
Gatsby Africa (September 2023 to June 2024)
Senior HR Advisor
Provided oversight and project management of key HR strategic initiatives, towards implementation of the organisation’s People Strategy.
Gatsby Africa (July 2021 to June 2022)
People Director (February to June 2022)
An interim role, to provide leadership to the Gatsby Africa integrated entity People function. This was the first time Gatsby had a strategic HR role, which required reviewing and updating key policies and procedures and driving strategic initiatives to settle the organisation.
HR Change Management Lead (July 2021 to February 2022)
Responsible for leading the HR activities in the integration of three organisations; Gatsby Africa, Msingi East Africa, and Kenya Markets Trust. This entailed confirmation of a staffing structure for the integrated entity, development of comprehensive job descriptions for all posts in the new staffing structure, management of the most appropriate and legally compliant process for the transition of staff to the new structure, coordinating of a robust slotting exercise, competitive recruitment process, development of new contract documentation, management of redundancies, and working with the leaders to settle staff in the integrated organisation.
Simba Corporation Ltd. (8 Motor Companies and 1 Hospitality Establishment) July 2012 to August 2020
General Manager Human Resources
General Manager Human Resources and Performance Improvement
Responsible for providing strategic and operational HR leadership to the business and proactively managing HR areas of risk.
Key Contributions
Established a professional HR team and implemented an effective HR Business Partner model in the group of companies.
Successfully steered organisational restructuring activities and oversaw the Change Management activities.
Provided ongoing HR leadership to support the Company’s fast pace of growth.
Led key business projects, specifically business process optimisation and support services outsourcing.
Played a pivotal role in the team that steered the implementation of an ERP in the motor division of the Company.
Deloitte Consulting Ltd. 1997 to 2012
Associate Director, Human Capital Consulting Services Senior Manager, Human Capital Consulting Services
Was responsible for providing leadership on all Human Capital assignments in Kenya. This primarily entailed managing client relationships, guiding the teams on the engagement activities, quality assuring the deliverables and ensuring completion within budget and agreed timeframes.
Key Contributions
Built a successful and profitable Human Capital Consulting practice.
Effectively delivered advisory services to both private and public sector organisations, including HACO, CRS Kenya, AMREF, Strathmore University, Kenya Tea Development Authority, HF Group, Nairobi Water and Sewerage Company, Pan Africa Insurance Co., Bank of Africa, Aon Minet Insurance Brokers.
Developed a successful assessment centre for Graduate Recruits for the firm’s Assurance Department.
Other roles at Deloitte Consulting Ltd:
Manager, Senior Consultant and Consultant
- Master’s in business administration (MBA), University of Strathclyde, Glasgow, Scotland
- Bachelor of Arts (Business Studies and Economics) Kenyatta University
- Prosci Certified Change Management
- Practitioner
Practitioner Diploma in Executive Coaching, Academy of Executive Coaching - Full Member, Institute of Human Resources Management (K)
- Member, Society for Human Resources Management USA
- Certified Facilitator, Development Dimensions International
Mentor, Girls 4 Girls (to date) Mentor, SHOFCO (to date)
Teaching Leader, Bible Study Fellowship (to date)
Member, Nairobi Chapel Children’s Ministry Strategic Team (to date) Member of the Simba Foundation Advisory Council (2017 to 2019) Board Member, Logos Christian School (2017 to 2020)
