Terms of Service

  1. Introduction

These Terms of Service (“Terms”) govern the provision of services by [Client’s Business Name], trading as Coach Consult (“the Company”, “we”, “us”, or “our”). By engaging our services, the client (“you” or “your”) agrees to be bound by these Terms.

  1. Scope of Services

We provide:

  • Strategic management consulting to assist organisations in aligning strategy with execution;
  • Leadership training programmes designed to cultivate effective, resilient leaders;
  • Executive coaching aimed at enhancing performance and sustainable growth .

The specific scope, deliverables, and duration of each engagement will be set out in a separate engagement letter, proposal, or contract.

  1. Governing Law and Jurisdiction

Our contracts are not restricted solely to Kenyan law. Unless expressly agreed otherwise, the governing law will be specified in the engagement letter or contract, having regard to the most appropriate jurisdiction for the engagement.

  1. Fees and Payment
  • Fees are agreed in advance and confirmed in writing.
  • Invoices must be paid in accordance with the stated payment terms.
  • Overdue balances may accrue interest at a reasonable commercial rate until full settlement.
  1. Confidentiality

Both parties agree to maintain confidentiality of non-public information. Where personal data is collected, processed, or stored, the Company shall comply with all applicable data protection laws, including (without limitation) the Kenya Data Protection Act, 2019, the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and any other laws applicable to the jurisdiction in which services are delivered.

  1. Intellectual Property and Media

(a) Company Materials – All training content, methodologies, and intellectual property developed by us remain our property. Clients are granted a non-exclusive licence for internal use only.

(b) Photographs and Media – We may engage a third-party photographer to capture images during sessions.

  • Consent will be obtained from participants before any photography takes place.
  • All rights in such photographs shall vest in the Company.
  • Clients may request copies for personal or organisational use.
  • Public or commercial use by clients requires our prior written consent.
  1. Limitation of Liability

We are not liable for indirect or consequential losses, including loss of profits or goodwill. Our aggregate liability shall not exceed the fees paid under the relevant engagement.

  1. Termination

Either party may terminate the engagement by written notice as set out in the engagement contract. Termination does not affect accrued rights or obligations.

  1. General Provisions
  • Waivers must be in writing.
  • Invalid provisions shall not affect the validity of the remaining Terms.
  • Amendments must be in writing and signed by authorised representatives.
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